Research indicates that open communication raises employee satisfaction and increases retention. Implementing a 'Morning Huddle' with clinicians and employees is an excellent way to foster the communication that drives both of these improvements.In this episode, Cheryl Toth and Mike Sacopolus talk with Thomas Zoch, MD, Vice President Vice President of Care Management-Clinical at Ascension Wisconsin about his leadership philosophy and the use of morning huddles to engage physicians and staff from across the health system. Dr. Zoch discusses the genesis of why Ascension Wisconsin chose to deploy morning huddles, and how the focus on "getting to why" in these daily communications has resulted in open dialogue, effective discourse, and ongoing education. He also breaks down in specific detail the logistics and specific processes he uses to lead morning huddles at three different hospitals every Monday through Friday at Ascension Wisconsin. Thomas W Zoch MD FACP FACEP CPEVice President of Care Management- ClinicalAscension Wisconsinwww.ascension.org/Wisconsinhttps://doi.org/10.55834/sp.3266070163

A Conversation with Dr. Peter Angood, CEO of AAPLMore and more healthcare organizations are hiring physicians to fill executive and other leadership roles. Given their clinical knowledge and focus on patient care, physicians understand healthcare care processes, organizational needs, and challenges differently than administrators. In this episode, Mike and Tothie talk with Peter Angood, MD, CEO & President of the American Association for Physician Leadership (AAPL). Dr. Angood shares his vision for how and why physicians must lead change and how the AAPL provides education and peer support networks that enable them to build the skills and resilience required to change the world's most complex industry. www.physicianleaders.orghttps://doi.org/10.55834/sp.6466501625

Information Technology ((IT) is mission critical for healthcare systems. Functionality, safety, and compliance all impact IT architecture and operations. In this SoundPractice podcast episode, Mike Sacopolus interviews Daniel Livschutz of ProMedical, a national IT firm specializing in healthcare. Redundancies, backups, and economics of outsourcing will all be addressed, within the framework of the healthcare organization workflow.Daniel Livschutz, President and CEO, ProMedical IT.https://www.promedicalit.comhttps://doi.org/10.55834/sp.4919874279

The big day has finally arrived. Your practice’s new physician is ready to start. In this SoundPractice episode, Mike Sacopulos and Cheryl Toth will review tactics and strategies to smoothly integrate the physician into the practice. We will discuss simple and inexpensive ways to achieve happiness and productivity for all. The best way to ensure a smooth transition and successful new hire is to take strategic steps to onboard your physicians.Download - New Physician Onboarding Checklisthttps://doi.org/10.55834/sp.5014161737

At least half of the US population now works remotely at least part of the time. Remote working certainly has its advantages. But managing a team of people that don’t come to the office has its challenges too. How do you keep people feeling connected and motivated? What are effective ways of communicating across geographies and time zones? SoundPractice co-host Cheryl Toth shares insights and lessons learned from her nearly 25 years of working remotely and managing virtual teams.https://doi.org/10.55834/sp.5657169341

The potential for litigation is a fact of life for most physicians. The way physicians prepare and handle themselves in depositions and other legal proceedings can have an impact on lawyer and jury perception. In this episode, attorney and co-host of SoundPractice, Mike Sacopulos provides an “inside scoop” for physicians and walks us through a variety of considerations for physicians to keep in mind when they go from the exam room to the courtroom.https://doi.org/10.55834/sp.8413260271

In this timely SoundPractice episode, Mike Sacopolus speaks with Sid Stamm about cybersecurity. Professor Stamm, an Associate Professor of Computer Science and Cybersecurity, navigates the listener through the world of Bug Bounties and ethical hackers. The conversation then moves on to the internet of things and mobile device policies. Professor Stamm is a national expert and has worked for such internet powerhouses as Mozilla and Firefox. This discussion is geared for those that are curious but lack in-depth IT skills.Show Notes:Professor Sid Stamm may be reached at Rose Hulman Institute of Technology. stammsl@rose-hulman.eduhttps://doi.org/10.55834/sp.1069273985

After weeks (or months) of networking, reviewing resumes, and conducting video and in-person interviews, you’ve finally filled that open position. Time to relax and get back to your own job? Not quite. You may have hired a terrific candidate, but turning him or her into a productive, high performing, long-term employee requires managerial commitment to effective cultivation and training strategies. In this practical episode, Cheryl Toth and Mike Sacopolus cover seven secrets to supporting every new hire’s success.Download the JMPM Article: “How to Create a Culture of Praise and Recognition,” by Susan Smith Kuczmarski, EdD, and Thomas D. Kuczmarski here.https://doi.org/10.55834/sp.5459502949

In honor of the fiftieth anniversary of the Apollo II moon landing and walk, SoundPractice co-host, Mike Sacopolus, interviews David Wolf, M.D. Dr. Wolf a physician and astronaut, is a veteran of four space missions. Three of his missions were on the space shuttle and one was a long-term mission on the Russian space station, Mir. In addition, Dr. Wolf pioneered research in the field of regenerative medicine. Dr. Wolf has a unique perspective on the future of medicine and space travel.https://doi.org/10.55834/sp.1094473940

In a study 234,000 exit interviews, the #1 reason employees said they quit was due to a lack of opportunity to grow in their preferred job or career. A lack of development also results in staff performing their jobs with outdated and often inaccurate information, which can lead to compliance issues, revenue loss, and fear of change. So how do you grow the team’s knowledge when you’ve got a limited budget? In this episode, Cheryl Toth talks about ways to train and develop the staff using simple, low cost ways that go beyond traditional workshops and conferences.Download Cheryl Toth's Professional Growth Map Templatehttps://doi.org/10.55834/sp.2528925503

In this episode Mike Sacopolus interviews Anthony Slonim, M.D., DrPH, FACHE. Dr. Slonim is the President and CEO of Renown Health of Nevada and the Editor-in-Chief of the Physician Leadership Journal, published by the American Association for Physician Leadership. They discuss Population Health and Renown’s “Healthy Nevada Project.” This project mixes genetic profiles with appropriate education and resources in a novel public health initiative. Dr. Slonim’s compelling stories give insight and hope. Finally, they talk about big picture concepts and look to the future with one of the country’s best healthcare thought leaders. More about Anthony Slonim, MD, DrPH, FACHE may be found at: renown.org.American Association for Physician Leadership, https://www.physicianleaders.orghttps://doi.org/10.55834/sp.1769141383

Social media is a mainstay of a healthcare organization’s digital marketing strategy. But although Instagram, Facebook, and Twitter can be a cost effective way to communicate with patients and the community, healthcare practices must be smart about how they use these social tools. In this SoundPractice episode we cover some of the recent stories and cases that involve healthcare practices and social media. Mike Sacopolus, Author of “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional,” will don his attorney cap to give us the practical things physician leaders need to think about when it comes to hiring, staff use of social media, setting up policies for social media, and the image of the practice’s brand.Show Notes:Mike’s book from Greenbranch Publishing: “Tweets, Likes and Liabilities: Online and Electronic Risk to the Healthcare Professional” or call (800) 933-3711.Link to Sample Document: Social Media policy template from the Medical Risk Institute 3) Federation of State Medical Boards - Social Media Guidelineshttp://www.fsmb.org/siteassets/advocacy/policies/model-guidelines-for-the-appropriate-use-of-social-media-and-social-networking.pdfhttps://doi.org/10.55834/sp.3785827805

When patients leave the clinic or hospital, we hope they’ll follow their treatment plan, take medicines as prescribed, and manage their chronic conditions. And we hope they will contact the office if they aren’t feeling better -- or they start to feel worse. The reality is that many patients don’t contact their healthcare provider, or don't contact soon enough. This can lead to poor outcomes and more hospital and doctor visits.Enter remote patient monitoring systems, which connect patients to their physician’s office through devices that automatically monitor important clinical indicators such as weight, glucose levels, or blood pressure and alert providers when something’s not right. These systems are fast becoming the way we will care for patients. In this SoundPractice episode, we interview author, consultant and technology expert Ron Sterling, of Sterling Solutions. He will discuss why these systems are now poised to reinvent the way we deliver care.Ron Sterling, CPA, MBA(301) 681-4247rbsterling@sterling-solutions.comNon Fee-for-Service Revenue Cycle Management: Managing Patient Service and Clinical Performance to Maximize Healthcare Practice Profithttps://doi.org/10.55834/sp.9257958590

Join Mike Sacopolus and Cheryl Toth as they interview Max Reiboldt, CPA and Justin Chamblee, CPA from Coker Group on trends in physician compensation. Coker Group is a leading healthcare consulting firm recognized for their expertise in physician alignment and compensation.This timely podcast interview covers healthcare reimbursement for value rather than volume, physician compensation trends, and best practices in comp plans. Tuning in to this episode will empower the listener to feel informed, prepared, and confident for the new era of physician compensation.Max Reiboldt, CEO of Coker Group and Justin Chamblee, Senior VP and Director of Operations, work with hospitals and physician groups to develop customized solutions in four main service areas: Strategy and Operations, Finance, Technology, and Executive Search.www.cokergroup.comMax Reiboldt, CPAPresident/CEO at Coker Groupmreiboldt@cokergroup.com678-832-2007Justin Chamblee, CPASenior VP at Coker Groupjchamblee@cokergroup.com678-783-5599https://doi.org/10.55834/sp.2385993844

It’s May and that means we are nearly midway through 2019. How are you doing on your compliance activities? From tossing expired meds to updating software to reviewing E/M code patterns, the volume of items on a healthcare organization's compliance checklist can seem overwhelming. To help minimize the pressure, in this episode Mike Sacopolus and Cheryl Toth (Tothie) use Mike’s annual Compliance Calendar to review the critical tasks that should be completed by mid-year. To make things a little more fun, the Compliance Calendar is themed to the game of Monopoly.Medical Risk Institute - 2019 Compliance Calendarhttps://doi.org/10.55834/sp.7614254488