Love it or hate it, online ratings and social media are essential to your future. 84% of people trust online reviews as much as they trust their friends. With value-based care and bundled payments fast approaching, it’s important to prepare a strategy now for how your practice will encourage online reviews from happy patients and mitigate the negative ones too. We interview neurosurgeon and attorney Jeff Segal, MD, JD, Founder and CEO of Emerit.biz for pragmatic guidance about online reputation management and tips for addressing Internet-assaults.
eMerit Online Reputation Management for Doctors web site.
Tweets, Likes, and Liabilities: Online and Electronic Risk to the Healthcare Professional book link.
Establishing, Managing and Protecting Your Online Reputation: A Social Media Guide for Physicians and Medical Practices book link.

OCME: Life in America’s Top Forensic Medical Center, New Book by Bruce Goldfarb - Banner Image 

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Coping with Negative Online Reviews in the Medical Practice

Jeff Segal, MD, JD

Operations and Policy

Technology Integration

Quality and Risk

Health Law

Episode Overview: Join SoundPractice host, Mike Sacopulos, as he explores the rapid evolution and integral role of private equity (PE) in healthcare with expert Max Reiboldt, CPA. This episode is essential for physicians, health system leaders, PE sponsors, payers, and anyone involved in the healthcare industry.
Key Topics:
About Max Reiboldt:
Learn about Max Reiboldt’s extensive experience in healthcare consulting.
Discover his book, Private Equity and Healthcare: Leadership, Economics, and Trends for the Future, which equips you with the knowledge to tackle PE challenges head-on.

History:
Gain insights into the genesis and evolution of PE in healthcare over the past decade.

Deal Metrics: 
Understand how PE determines a practice’s value and makes diverse investments in healthcare entities like physician groups, surgery centers, and small hospitals.

Regulatory Concerns:
Discover how increased regulatory scrutiny is impacting transactions and may lead to changes in investment strategies and governance.

Benefits, Challenges, and Future Predictions:
Examine how PE benefits physicians nearing retirement, while younger physicians remain hesitant.
Get a concise forecast for the future of PE in healthcare, its impact on group cohesion, and potential challenges.


Additional Insights: Reiboldt also shares insights from his book, Private Equity and Healthcare, recently published by the American Association for Physician Leadership. This book, written by a distinguished group of contributing authors from Coker, provides an unbiased and fact-based examination of this complex field.
Listen Now: Tune in to gain a comprehensive understanding of private equity in healthcare and stay ahead of the trends shaping the industry.
Subscribe and Follow: Don't miss out on future episodes of SoundPractice. Subscribe to our podcast and follow us on social media to stay updated on the latest in physician leadership and healthcare insights.
Learn more about the American Association for Physician Leadership .

Private Equity Trends in Healthcare with Max Reiboldt

Max Reiboldt, CPA, MBA

Finance

Payment Models

Strategy and Innovation

Environmental Influences

Healthcare Process

In this episode of SoundPractice, we delve into the specialized area of healthcare law and the intricacies of physician contracts. Join us as we sit down with Kyle Claussen, CEO of Resolve.com, a firm renowned for its expertise in the legal, financial, and strategic aspects of physicians' employment agreements. Claussen offers insight into fair market value, noncompete clauses, and the influence of private equity in healthcare.

Physician Employment Contracts and Compensation with Kyle Claussen

Kyle Claussen

Economics

Risk Management

Join host Mike Sacopulos in this compelling episode of SoundPractice as he sits down with David Matchar, MD, to delve into the transformative potential of systems thinking in healthcare. Matchar is a distinguished expert in the industry with a rich career from his early days at Duke University to current influential roles. Drawing from lived experiences, he shares unique insights on how viewing healthcare as an interconnected system, rather than isolated silos, can significantly enhance organizational performance.

Systems Thinking in Healthcare: A Conversation with Dr. David Matchar

David Matchar, MD

Summary: In this insightful episode of SoundPractice, host Mike Sacopulos engages in a compelling conversation with Linda Roszak Burton, an accomplished author, researcher, and executive coach. Linda, the author of The Power of Gratitude to Heal the World, delves into the integration of neuroscience-based methodologies in her coaching to enhance well-being and performance in the healthcare sector.
Key Takeaways:
•	Linda's Fascination with Neuroscience:
o	Linda shares her journey into neuroscience through a NeuroLeadership program.
o	Emphasizes the importance of understanding brain functionality to improve coaching effectiveness.
•	Virtuous Practice in Healthcare:
o	Discusses her article in Wharton Healthcare Quarterly on clinician burnout and job satisfaction.
o	Highlights the concept of the virtuous cycle, where reconnecting with the purpose and values in medicine enhances clinician well-being and patient care.
•	Gratitude in Clinical Practice:
o	Explores how gratitude and virtues like empathy and compassion can transform patient-physician relationships.
o	Discusses reciprocity and its impact on both clinicians and patients.
•	Addressing Anger in Healthcare:
o	Linda talks about societal anger towards the healthcare system.
o	Emphasizes the need for holistic well-being, including emotional, mental, and social aspects.
•	Gratitude Practices and Neuroscience:
o	The significance of gratitude practices in reshaping neural pathways for improved mental health.
o	Practical tips on incorporating gratitude into daily routines for healthcare professionals.
•	Generational Benefits of Gratitude:
o	Research shows the universal benefits of gratitude across different generations.
•	Implementing Gratitude in Leadership:
o	Strategies for healthcare leaders to foster a culture of gratitude and well-being.
o	The importance of positive deviance and learning from high-functioning teams.
Practical Tips:
•	Schedule a regular gratitude practice, be it morning or evening.
•	Integrate gratitude into existing activities, like a mindful walk, to make it a sustainable habit.
Listen Now: Tune in to this episode of SoundPractice for an enriching discussion on how gratitude and neuroscience can revolutionize healthcare practice and clinician well-being.
Learn more about the American Association for Physician Leadership. 


The Power of Gratitude in Healthcare with Linda Roszak Burton

Linda Roszak Burton, BS, ACC

Self-Management

Humility

Resilience

Motivations and Thinking Style

Adaptability

Episode Overview: Today’s guests have had immense impacts reaching far beyond the healthcare system. Their transformative work has revolutionized mental health reporting requirements and licensed over 1.2 million healthcare workers with the skills to reduce stigma and improve access to care. 
Join host Mike Sacopulos as he interviews Tim Fischer, president of Jackson and Coker, and J. Corey Feist, JD, MBA, founder and CEO of the Dr. Lorna Breen Heroes’ Foundation about their vital work supporting the mental health and well-being of healthcare professionals. 
Key Takeaways:
Healthcare’s Mental Health Crisis:
The CDC reports that healthcare workers in the U.S. face worse mental health conditions than any other job sector.
We can address this crisis by changing institutional practices and reducing the stigma of seeking mental health treatment.

Inspire Change Today:
Revise mental health-related questions in applications and credentials with resources in the Dr. Lorna Breen Heroes’ Foundation’s toolkit.
Create a supportive environment for healthcare workers by creating a safe space where you can discuss mental health challenges.


Dig Deeper:
Jackson and Coker:
Jackson and Coker specialize in locum tenens, connecting physicians and advanced practitioners with communities.
They collaborate with the Dr. Lorna Breen Heroes’ Foundation to support healthcare worker well-being.

Dr. Lorna Breen Heroes’ Foundation:
Focusing on improving mental health and well-being for healthcare workers, the foundation was established in 2020 to honor Dr. Lorna Breen, an emergency medicine physician.
The foundation aims to reduce burnout and destigmatize mental health treatment for healthcare professionals.


Partnership and Initiatives:
ALL IN: WellBeing First for Healthcare: A coalition with diverse partners like Harvard School of Public Health and Johnson & Johnson, aiming to scale well-being solutions and remove barriers to mental health access.
Champion Badge Program: Recognizes organizations that audit and revise their mental health-related questions to reduce stigma and improve access to care.

Get Involved
For more information and to become an ambassador visit Dr. Lorna Breen Heroes’ Foundation.

Listen Now: Tune in and learn how you can support your peers’ mental health and well-being today!
Learn more about the American Association for Physician Leadership. 


Physician Wellness with Tim Fischer from Jackson and Coker and J. Corey Feist from Dr. Lorna Breen Heroes’ Foundation

Tim Fischer

J. Corey Feist, JD, MBA

Professional Capabilities

Influence

Quality Improvement

People Management

Episode Summary:
Join us for an enlightening episode of SoundPractice as host Mike Sacopulos interviews Tom Rossi, the vice president of executive search at Jackson Physician Search. With more than three decades of experience, Rossi shares his expertise on physician recruitment, leadership development, and the pressing need for effective physician leaders today.
Key Takeaways:
The Importance of Physician Leaders:
Physicians seek to have a voice and make a difference in patient care and experience at various levels in the healthcare system.
The report “Developing the Next Generation of Physician Executives” by Jackson Physician Search and MGMA underscores the crucial role of physician leaders in improving healthcare outcomes and organizational efficiency.

Challenges and Opportunities:
Many organizations lack adequate physician leadership development programs.
Discover how organizations in rural and major metro areas are tackling physician recruitment challenges.

Essential Elements of Leadership Programs:
Rossi highlights the importance of mentorship, group learning, 360 feedback, and executive coaching.
Discover how leveraging technology and staying updated with advancements like AI can enhance your team’s healthcare delivery.

Skills and Training for Physician Leaders:
Aspiring physician leaders must develop relationship-building skills and effective communication.
Explore various educational paths, including MBAs, MHAs, and specialized certifications like the Certified Physician Executive (CPE).


About Jackson Physician Search:
Jackson Physician Search specializes in permanent physician recruitment, with a distinct focus on physician leadership roles. Their mission is to improve the delivery of patient care and the lives of everyone it touches by supporting facilities across the country that serve more than 10 million patients each year.
Resource:
Report: Developing the Next Generation of Physician Executives by Jackson Physician Search and MGMA

Listen Now: Gain valuable insights into the critical and evolving role of physician leaders in the healthcare sector and how to effectively prepare for and excel in these pivotal roles.
Learn more about the American Association for Physician Leadership.


The Ongoing Need for Physician Leaders with Tom Rossi from Jackson Physician Search

Tom Rossi

Problem Solving

Strategic Perspective

Coping with Negative Online Reviews in the Medical Practice

RECENT EPISODES

Private Equity Trends in Healthcare with Max Reiboldt

Physician Employment Contracts and Compensation with Kyle Claussen

Systems Thinking in Healthcare: A Conversation with Dr. David Matchar

The Power of Gratitude in Healthcare with Linda Roszak Burton

Physician Wellness with Tim Fischer from Jackson and Coker and J. Corey Feist from Dr. Lorna Breen Heroes’ Foundation

The Ongoing Need for Physician Leaders with Tom Rossi from Jackson Physician Search

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